Returns & Exchanges

At Modaselle, we want you to love your fashion finds, which is why we offer a hassle-free 14-day return policy for all items in their original condition. If you are not completely satisfied with your purchase, simply follow our streamlined process for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account and select the order you wish to return, or contact our customer support team to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all security tags and brand labels remain attached and intact.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.